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Noticeboard

New PPG Patient Survey

Our Patient Participation Group is currently running a survey and values your views! 

Click here


All four surgeries are closed for all Statutory Bank Holidays

When We Are Closedtelephone_brown

If you need a doctor in an emergency when the surgery is closed, you will be directed to the following numbers:

Between 17:30 - 18:30 

  • call 0300 121 0265 for Colerne and Marshfield Patients

  • and 0300 121 0214 for Wick and Pucklechurch Patients        

  • After 18:30, weekends & bank holidays call 111

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 




Your Data and Confidentiality

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

General Data Protection Regulation GDPR

From 25th May 2018 the new regulations come into place which apply to personal data held by an organisation. Our practice policies relating to the way we deal with your data have been updated, and are summarised in the following Privacy Notice, which can be downloaded here:

GDPR Privacy Notice

Local health services also hold information about you. Please click here to read more.

 

The NHS in England has introduced the Summary Care Record, which will be used in emergency care. The record will contain information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had to ensure those caring for you have enough information to treat you safely. Healthcare staff will ask your permission before they look at your record, except in certain circumstances for example if you are unconscious. As a patient you have a choice, please click here to find out more.

In addition to the National Summary Care Record, your local NHS in Bristol, North Somerset and South Gloucestershire is developing a local shared record, called the Connecting Care Record.  Your Connecting Care record will contain more detailed information, such as diagnoses, medications and appointments, to support your treatment and care at services in your area. This record will only be used to support your care locally. It will ensure that the people caring for you have enough information to treat you safely and to co-ordinate your care. Your Connecting Care Record will only be available to authorised health and social care staff who are directly involved in your care locally.  As with the Summary Care Record, they must have permission each time they view your Connecting Care Record. As a patient you have a choice, please click here to find out more.

If you do not want to participate in either of the above, please fill in the opt-out form below.

Click Here for Opt Out Form

How your data is used by the NHS centrally

Your data may be used for research and planning purposes by the NHS, usually in an anonymised form

Information regarding how to opt-out from this service is provided here. A weblink allows you to register your opt-out.

Information leaflet here: Your Data Matters to the NHS