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Welcome to Three Shires Medical Practice

(The website has been updated to be mobile friendly)

PATIENT NOTICE (18TH March 2020)

 

Practice Operations- Coronavirus

We are committed at this time to continuing to keep our services running and like other Primary Care services we are moving to a telephone triage system for appointments.  This is to protect you, vulnerable patients, our staff and to limit the spread of Coronavirus. Patients will have received text messages already providing your details are up to date.

 

If you had a routine appointment booked please do not attend until told to do so – we will contact you by phone. You will receive SMS instructions closer to the time.

  • We are dispensing medication as normal for our patients. We will give normal quantities of repeat medications.

  • Wherever possible, order online. You can register using the NHS app without visiting us.

  • People who are well, or their representatives can pick up medicines as normal from our receptions which remain open.

  • Transient social contact such as picking up medication, going out for a walk, and getting basic provisions is currently permitted for those socially isolating who are not ill or contacts.

We are under strict instructions from the Government and our supply chains, to not alter our medication/prescribing patterns as this creates more demand and causes shortages. The UK pharmaceutical supply chain is working well and we are under an obligation not to make this worse or make exceptions. 

 

Our reception teams are experiencing a surge in requests for increases in medications, we would ask you not to do this and for your co-operation. Medication processing may take longer due to extremely high demand -please be patient. Our PPG group have been working hard behind the scenes and have now put in place a volunteer group to help support those in need, this includes delivering medications which will be great asset to the practice and community. 

 

If you do require help please contact your Surgery and the reception team can take your details and pass those on so that the support can be set up for you.

 

Thank you for your understanding at this difficult time.

 

Mandy White

Practice Manager


Daily updates on Coronavirus are available on the nhs.uk website HERE


Online Repeat Prescription ordering and Appointment Booking

Please click on the Patient Access button below


Click HERE for info on NHS App


Patient Participation Group (PPG)

Click on the "Have your say" section (top right) to get to PPG pages


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We would like to hear your feedback! CLICK HERE

We will be submitting monthly returns of your feedback. This could be from patients, families or visitors to our surgeries.


Improved Access 

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please contact our practice manager if you require more information.

Asthma Check Overdue?

Please click HERE for review questionnaire


We are a group practice with four surgeries in the villages of Colerne, Marshfield, Pucklechurch and Wick. We serve a large area of around 100 square miles. Each of our surgeries has a full compliment of staff, with onsite dispensary.

For opening times and Information about your surgery please click on your surgery name above.

At some surgeries you may be asked if you can travel to one of our other surgeries for some services, due to space constraints.


(Site updated 19/03/2020)