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Welcome to Three Shires Medical Practice


Contact us online

NEW -  Contacting us about a medical or administrative issue

You can contact us about a medical or administrative issue by clicking here.  It can help you to see the right person for treatment, and could save you a trip to the practice if we can answer questions by phone, video call, or email.  Answer a few short questions and we will get back to you as soon as we can, definitely within 2 working days. 

Do not use this for urgent requests

 


PATIENT NOTICE

Practice Operations- Coronavirus

We are committed at this time to continuing to keep our services running and like other Primary Care services we are moving to a telephone triage system for appointments.  This is to protect you, vulnerable patients, our staff and to limit the spread of Coronavirus. Patients will have received text messages already providing your details are up to date.

 

If you had a routine appointment booked please do not attend until told to do so – we will contact you by phone. You will receive SMS instructions closer to the time

  • Face Coverings -we are now asking all patients visiting the surgery to wear face coverings which can be home made. This is to protect NHS staff and other patients

  • We are dispensing medication as normal for our patients. We will give normal quantities of repeat medications.

  • Wherever possible, order medication online. New users can now register using the NHS app without visiting us (see below)

  • People who are well, or their representatives can pick up medicines as normal from our receptions which remain open, except for cleaning see below.

  • Our front doors will be closed for cleaning from 1.00 to 1.30pm daily, and we reserve the right to do this at points throughout the day should the need arise, or footfall increase. Our phone lines remain open throughout as normal. (10.6.20)

We are under strict instructions from the Government and our supply chains, to not alter our medication/prescribing patterns as this creates more demand and causes shortages. The UK pharmaceutical supply chain is working well and we are under an obligation not to make this worse or make exceptions. 

 

Our reception teams are experiencing a surge in requests for increases in medications, we would ask you not to do this and for your co-operation. Medication processing may take longer due to extremely high demand -please be patient. Our PPG group have been working hard behind the scenes and have now put in place a volunteer group to help support those in need, this includes delivering medications which will be great asset to the practice and community. 

 

If you do require help please contact your Surgery and the reception team can take your details and pass those on so that the support can be set up for you.

 

Thank you for your understanding at this difficult time.

 

Mandy White

Practice Manager Latest update 22.6.2020


Daily updates on Coronavirus are available on the nhs.uk website HERE


Privacy Notice -Changes to uses of data and privacy due to Covid-19 situation 1.6.2020

Like all NHS organisations, we have had to make changes  (imposed nationally) to how your health data is handled This included emergency powers to use data (such as phone numbers, and existing health condition) for contacting patients, local planning and research.  Covid-19 Privacy Statement


the NHS App

 


If you are not already registered online with us, we are strongly recommending using the NHS App.
This checks your identity against government databases, and you can get online very quickly without coming to the surgery. 

HOW? From your smartphone, go onto the App Store or Google Play store -search for NHS app 

Ordering medication this way saves us time, improves accuracy and saves journeys and movement of people.
You can also use to get health advice.

If you are a dispensing patient, and get medicines from the surgery you do not need to / will not be able to register a nominated pharmacy (and it won't alter things if you do). If you normally pick medicines up from a Pharmacy - you can nominate it in the App.

Click HERE for info on NHS App



Please click on the Patient Access button below


Patient Participation Group (PPG)


Click on the "Have your say" section (top right) to get to PPG pages


If you are looking for information available to you as a Carer please visit the Carers Support Centre .


Green Social Prescribing in your area  - find out about the Health Benefits of Green & Blue Spaces


Really Well Being Guide 2020 - Boosting the immunity in our community - Dr B's one week challenge

Download this guide for tips and pointers to get through the lockdown whilst improving your mental and physical health from Dr Bhatia

 


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We would like to hear your feedback! CLICK HERE

We will be submitting monthly returns of your feedback. This could be from patients, families or visitors to our surgeries.


Improved Access 

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please contact your Surgery if you require more information.


Asthma Check Overdue?

Please click HERE for review questionnaire


We are a group practice with four surgeries in the villages of Colerne, Marshfield, Pucklechurch and Wick. We serve a large area of around 100 square miles. Each of our surgeries has a full compliment of staff, with onsite dispensary.

For opening times and Information about your surgery please click on your surgery name above.

At some surgeries you may be asked if you can travel to one of our other surgeries for some services, due to space constraints.


(Site updated 10/07/2020)